The Problem

Within the regions of Meknes and Oujda, there are many challenges facing young employees such as:

• difficulty in recruitment and retention,
• difficulty to attract a population represented by women with constraints varying from dependent parents to dependent children,
• difficulty to accommodate employment needs due to cultural and seasonal limitations,
• the lack of employment opportunities for young people in these geographical areas from large operators capable of reaching a significant part of the youth population.

The Solution

We will reinforce the existing Intelcia facilities in Meknes and Oujda, through the development of commercial activities related to customer services, aimed at promoting the employability of young people, especially women. We also aim to enhance workspaces, production means and implement a work-life balance policy to attract, develop and retain young people

Our project will:

• extend the existing facility in Meknes to increase capacity from 1000 to 1,500 FTE
• extend the existing facility in Oujda to increase capacity from 500 to 700 FTE
• create at least 700 jobs over 3 years, and improve the working conditions of at least 1000 other employees
• increase inclusion rate to reach employment gender equality

Intelcia actions are based on two main aspects :

1. Enhance working space and improve working conditions

Enhancement of office space is aimed at providing provide employees with a welcoming and warming workspace, offering quality facilities in a carefully decorated landscape with sound and visual tools for information and communication. It has been proven that the workspace is an important element in the appreciation of work, the strengthening of a sense of belonging and the retention of employees.

2. Adopt a ‘Work From Home’ (WFH)  policy to appeal to the population and attract more women who cannot work within the constraints of an office schedule every day.

The WFH policy will be reinforced to enable young people to work 4 days out of 5 at home for the Oujda site and between 2 to 3 days out of 5 at home for the Meknes site. It allows young men and women living in the surrounding areas of these two regions such as Taza, Berkane, Saadia, Ain Beni Mathar, Tendrara, and Jerada, to access job opportunities created in Oujda. The same applies to young people from the cities of Khemissat, Tifelt, Fez, Ifran, EL Hajeb, to access job opportunities in Meknes.