September 12, 2022 Liana Khanaghyan

Consultancy – ERP- Training Service Provider, Jordan








Employment Type


Closing Date

25 September 2022


Lina Alkhawaja

Project Overview: 

The Challenge Fund for Youth Employment (CFYE) is a 6-year and €114 million programme funded by the Netherlands Ministry of Foreign Affairs, that aims to create a prosperous future for 200,000 young women and men in the Middle East, North Africa, Sahel & West Africa and Horn of Africa regions. The Fund will be supporting initiatives in 23 focus countries that will offer youth, in particular young women, opportunities for work that is demand-driven and productive, offering a stable income and safe working conditions, and that is contributing to their personal development and social protection.

Private sector, civil society and knowledge institutions will be invited to submit proposals geared to scalable solutions for creating more and better jobs and income generating opportunities for youth. Solutions will in particular focus on an integrated approach that addresses the shortcomings on the demand side (jobs) and supply side (skills) and bridging the mismatch between these two in the labour market.

Assignment Overview:

Enterprise resource planning (ERP) is a process used by companies to manage and integrate the important parts of their businesses. ERP is important to companies because they help them implement resource planning by integrating all of the processes needed to run their companies with a single system. The ERP system will help our IP International Uniform (IUG) manage the big transition in employee numbers and embed well-structured HR, Finance, procurement & supply chain activities, this will equip IUG with the tools that are required for the scale of operations that they are currently moving towards as a result of the CFYE funding. The ERP system will guarantee sustainable business in terms of human resource management, financial management, and marketing. This in turn will ensure the sustainability of the jobs created. The service provider will also provide training to different workstreams in IUG (HR, Finance, Procurement& Marketing) to ensure the ultimate benefit of the ERP system. Compiling all files and CFYE project data in one system, Organizing the financial and accounting operations, and HR operations, which will help IUG identify their needs and open up real sustainable opportunities and developments in the company.

Primary Duties and Responsibilities: 

– Compiling all files and project data with one system that facilitates access to information and helps us measure output targets quarterly and annually.
– Include the free flow of communication between business areas, a single source of information, and accurate, real-time data reporting.
– Convert attendance sheets from the manual tools to online by using the HR system, also we will calculate the salary and overtime for project trainees and employees using tools from the ERP, this can help us saves time and effort for the CFYE project team.
– This technical support will help IUG in developing an effective HR & operational system for the employees hired under the CFYE project. Tracking employees’ career development to ensure decent & fair jobs are in place.
– Organizing the financial and all accounting operations of the CFYE contribution, which helps IUG to issue accurate & efficient financial data.
– Support IUG with budget tracking for all financial movements related to the CFYE contribution.
– ERP- TA will help IUG in managing employee dropouts & provide a sustainable 200 decent jobs for youth. The service provider will train IUG on the best technique & tools to retain & attract youth.


– ERP System is established and operational.
– IP has a refined management structure which in turn will help IUG achieve the employment target and embed an evaluation and development system.
– Short final report.

Operational Arrangement:

The training session will be provided in Arabic and in person, not remotely. The Service provider will report to a representative of IUG and the CFYE Country Lead.

Level of Effort and Reporting:

The expected level of effort for this role is 3 to 5 days per month for a total duration of three months. The expected start date is 10 October or as soon as possible.

Required Qualifications:

– ERP Technical experience and a strong affinity with business/private sector development and youth employment.
–  In-country ERP service provider Expert/company, based in Jordan.
– Demonstrated track record of companies that were trained on Enterprise Resource Planning (ERP).
– Good organisational and planning skills.
– Affinity with HR, recruitment and decent work is considered a pre.
– Experience with social impact themes such as gender and youth inclusion and decent work is desirable but not required.

How To Apply:  

Interested and qualified In-Country ERP service providers are kindly invited to submit TORs no later than 25 September 2022. Challenge Fund reserves the right to close this recruitment process before the confirmed closing date if an internal candidate was successful.   

Interviews with the shortlisted service provider are scheduled to take place in the week commencing 3 October 2022. An assessment may be part of the application process.

Closing Date: 25 September 2022 at 23:59.

About Palladium

Palladium is a global leader in the design, development and delivery of Positive Impact – the intentional creation of enduring social and economic value.

We work with foundations, investors, governments, corporations, communities and civil society to formulate strategies and implement solutions that generate lasting social, environmental and financial benefits. For the past 50 years, we have been making Positive Impact possible. With a team of more than 2,500 employees operating in 90 plus countries and a global network of more than 35,000 technical experts, Palladium has improved – and is committed to continuing to improve – economies, societies and most importantly, people’s lives.

Palladium is a child-safe organisation, and screens applicants for suitability to work with children. We also provide equal employment to all participants and employees without regard to race, colour, religion, gender, age, disability, sexual orientation, veteran or marital status.

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